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Pricing & Policies
Here's How it Works

  1. Register to be a shopper with us.
  2. Sign up for a shop using our convenient on-line system.
  3. Review the shop prior to your visit, so you are aware of the items you are checking for, and you are prepared. You are a mystery shopper, so you cannot bring a copy of the shop with you, take notes, or otherwise give clues to your intent. If you are identified as a shopper, you will be unable to shop that property again with the integrity of the shop now compromised.
  4. Visit the restaurant or hotel as scheduled, making your assessments. It is imperative that all mystery shoppers do not "over shop" or go out looking for a bad time. You should dine out as you would normally, looking to have a good time with certain quality and service expectations.
  5. Pay for your shop using your credit card (unless they do not accept credit cards), and be sure to keep the receipt.
  6. Complete and submit the on-line assessment within the scheduled time (24 hours).
  7. Fax (or scan and e-mail) a copy of your restaurant check/receipt, which details your table number, time of visit, menu selections, and prices, to 603-218-6451. You may also scan and e-mail your receipt to info@mysteryshopperprogram.com. Please write your name down on the receipt. Payment cannot be made to you without a copy of the receipt.
  8. Your reimbursement check for all shops completed will be mailed to you within 45-60 days of submitted acceptable report and receipt.

Shop Pricing Schedule
When you sign up for your shop, the system will indicate the exact reimbursement amount. Each job has a “fee” or reimbursement amount listed. That amount is the total compensation you receive for the shop. You get the full amount even if you spend less, or more. For example, if the shop reimburses $40, and you spend $32 ordering all required items, you will still get a check for $40. If you spend $43, you will still only get a check for $40.

Client Pricing
We will be happy to get you a quote for a single shop or an ongoing program. Call us at 1-86MYSTERY1 or email info@mysteryshopperprogram.com today!

Right to Discontinue
Goodwin & Associates reserves the right to terminate shoppers without limitation.

Sign up to become a Mystery Shopper now!

Copyright ©1999 - 2008. All Rights Reserved.
Goodwin and Associates Mystery Shopper Program
• 91A North State Street • Concord, NH 03110
Toll Free: 1-86MYSTERY1 (1-866-978-3791)
Phone (603) 223-0303 x2•  Fax (603) 218-6451 •  E-mail info@mysteryshopperprogram.com